Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer (COO) to play a pivotal role in the organization's growth and impact. The COO will be responsible for the integration, effectiveness, and continuous improvement of the company's operations, with a focus on connecting program realities to organizational strategy. This senior leadership position demands a candidate with significant experience in a complex, multi-site, regulated direct service organization, such as those in the fields of disability services, behavioral health, healthcare, human services, or education. The successful COO will be a proven enterprise operator and people leader, capable of strengthening the organization's leadership capacity, operational discipline, and cross-functional alignment. Key responsibilities include leading enterprise operations, people leadership, financial stewardship, and maintaining quality, risk, and regulatory standards. Applicants for the COO role at the company should have a Bachelor's degree (advanced degree or relevant professional credentials preferred) and a track record of success in developing leaders, managing performance, and creating a culture of accountability. The role requires a leader with strong business and financial acumen, exceptional judgment, and the ability to navigate complex, multi-faceted operational challenges. The ideal candidate will have experience in a similar mission-driven environment and be adept at balancing near-term operational demands with long-term organizational development. The COO will also be expected to partner closely with the CEO, finance leadership, and program leaders to evaluate growth opportunities and ensure that the organization's programs are grounded in historical performance, demand, capacity, and cost realities.