Vice President of Digital Products Greater New York City, NY Area

The Company is in search of a Vice President of Digital Products to spearhead the next phase of its digital transformation. This strategic and hands-on role is pivotal in enhancing the organization's digital experience, operational efficiency, and member communication. The successful candidate will be the architect of the user experience, focusing on optimization, data-driven insights, and creating frictionless digital journeys. Key responsibilities include fine-tuning the customer journey across various digital platforms, establishing a culture of data-driven decision-making, and leading a team to ensure the digital roadmap aligns with the long-term mission. The role is not about building from scratch but rather about orchestrating excellence and making the digital front door as vibrant and welcoming as the physical one. Applicants for the Vice President of Digital Products position at the company should have a minimum of 10 years' experience in leading digital products, with a strong focus on website and digital experience. The role requires a product-minded individual who can translate business needs, staff feedback, and data insights into clear priorities and improvements. Operational strength is essential, with a comfort level in working across various digital systems. The ideal candidate will be adept at working with vendors and internal teams, and be data-informed, using analytics and customer feedback to guide decisions. This is a high-energy, collaborative environment, and the role is particularly suited to those who are passionate about building and fostering community.

Hiring Company

JCC in Manhattan