Head of Operations, Logistics

The Company is in search of a Head of Operations with a focus on logistics to lead and develop its operations team. The successful candidate will be tasked with overseeing daily international freight forwarding and supply chain activities, ensuring the efficient movement of import and export shipments across various transportation modes. This includes managing operational workflows, shipment visibility, and issue resolution to maintain high service levels for customers. The role also involves collaborating with carriers, customs brokers, vendors, and customers to support seamless transportation processes, as well as identifying and implementing opportunities to improve operational efficiency and team performance. Applicants for the Head of Operations (Logistics) position at the company should have a background in freight forwarding, international logistics, supply chain, or transportation operations, with a strong understanding of import/export processes, customs regulations, and global transportation networks. The role requires significant experience in the field, particularly in managing teams, coordinating workflows, and driving operational performance. The ideal candidate will be able to work in a fast-paced environment, possess strong communication, leadership, and problem-solving skills, and have experience across air, ocean, and ground freight transportation. Responsibilities also include ensuring compliance with customs regulations and company procedures, as well as supporting employee training, onboarding, and professional development initiatives.