Vice President, Client Relationship Manager, Commercial Franchise Practice Greater New York City, NY Area + 4 more

The Company is seeking a Vice President, Client Relationship Manager to lead and grow a portfolio of affinity insurance programs serving franchise and quick-service restaurant clients. Responsibilities include advising clients on insurance and risk management strategies, building executive relationships, overseeing program delivery, and driving client retention. The role also involves identifying business opportunities, analyzing market trends and emerging risks, supporting business development, and contributing to the practice’s strategic direction. The successful candidate will collaborate across teams and with external partners, mentor colleagues, and help improve client engagement and operational effectiveness. Candidates should have proven experience in insurance, affinity programs, franchise operations, or client relationship management; familiarity with the quick-service restaurant, hospitality, or franchise sectors is preferred. The role requires a record of building trusted relationships and growing strategic accounts, along with strong communication, presentation, and consultative selling skills. Applicants should bring strategic thinking, an entrepreneurial approach, strong organizational and project management abilities, and the capacity to work effectively in a fast-paced, collaborative environment.

Hiring Company

Marsh McLennan