Vice President, Lending Operations Greater Najafgarh, India Area

The Company is seeking a Vice President for Lending Operations with a strong background in banking and financial services. The successful candidate will be responsible for proactively managing risk, ensuring compliance with all policies and procedures, and leading a team to support the delivery of superior customer service in lending transactions. This role requires a leader who can drive operational efficiency, meet risk and compliance obligations, and support the team in achieving customer goals. The VP will have direct accountability for various lending processes, including input quality, file compliance, operational efficiency, customer NPS, and time to decision. Applicants for the Vice President position should have a graduate degree in finance, business, or a related discipline, with at least 12 years of experience in the industry, and a minimum of 5 years in a people leadership role within credit processes. The role demands a candidate with a solid understanding of lending and credit processes, particularly in the business and home lending domain, and a proven track record in financial analysis and risk management. Excellent communication, interpersonal skills, and a strong customer service orientation are essential. The company is committed to fostering a diverse and inclusive workplace and is looking for a leader who can contribute to a culture of trust, respect, and celebration of differences.

Hiring Company

National Australia Bank