Senior Vice President, Global Strategic Accounts Greater Durham, NC Area

The Company is seeking a Senior Vice President of Global Strategic Accounts to lead growth, retention, and long-term value across its most important multinational customer relationships. The role will set a unified global account strategy, lead geographically distributed teams, and drive revenue through renewals, account expansion, and customer value realization. Responsibilities include serving as an executive sponsor to major customers, guiding multi-year account plans, and leading high-value negotiations and escalations. The executive will establish consistent standards for account planning, forecasting, and performance measurement while partnering across functions to deliver coordinated customer outcomes. The role also includes developing talent, strengthening executive relationships, and providing leadership with insight into portfolio performance, risks, and growth opportunities. Candidates should bring at least 15 years of progressive experience in enterprise software, SaaS, strategic account management, customer success, or related commercial leadership, including at least seven years leading distributed teams. A strong record of managing multinational enterprise portfolios and improving retention, expansion, and commercial performance is required. Applicants should have expertise in enterprise SaaS economics, complex negotiations, executive engagement, forecasting, and scalable account management practices; experience in procurement or supply chain technology is also important. Strong financial, analytical, communication, and cross-cultural leadership skills are essential, along with proficiency in Salesforce and related sales analytics tools. A bachelor's degree in a relevant discipline is preferred.

Hiring Company

JAGGAER