The Company is seeking a Client Service Manager to join their team. This role is pivotal in maintaining and enhancing client relationships, acting as the primary point of contact for a group of clients. The successful candidate will be responsible for proactively engaging with clients, ensuring a structured and transparent client engagement model, and delivering best practice sharing sessions. They will also be involved in client governance, including conducting due diligence sessions, and will play a key role in transforming the way the company supports its clients. Strong leadership, communication, and analytical skills are essential, as is a deep understanding of financial products and asset management functions. Applicants for the Client Service Manager position at the company should have a university degree and at least 12 years' of experience in asset servicing, with a focus on client servicing. The role requires a candidate with a high level of professional maturity, the ability to communicate effectively in English and Chinese, and a proven track record of stakeholder management. The ideal candidate will be a strong team player, self-motivated, and capable of working both autonomously and as part of a team. They should be adept at problem-solving, and have a strong understanding of the asset servicing business, including custody, fund administration, and middle office. The company values individuals with a strong work ethic, integrity, and a commitment to continuous improvement.

Hiring Company

State Street