Assistant Vice President, Customer Digital Experience
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Assistant Vice President, Customer Digital Experience
About the Role
Greater Hong Kong, Hong Kong Area(Hong Kong, Hong Kong)
The Company is seeking an Assistant Vice President for Customer Digital Experience. The successful candidate will be responsible for cross-functional collaboration, working closely with product managers, engineers, and other designers to ensure the feasibility, scalability, and accurate implementation of designs. This role also involves user research and strategy, including conducting interviews, surveys, and usability testing to identify user pain points, needs, and behaviors. The candidate will be expected to design visual and interface elements that align with design system guidelines and understand the digital behaviors of customers in Hong Kong and Mainland China. Key responsibilities for the Assistant Vice President, Customer Digital Experience include prototyping and testing, where the candidate will build interactive mockups and prototypes to validate design concepts with stakeholders. The role also encompasses developer handoff and quality assurance, requiring the preparation of production-ready assets and a thorough check of code implementation to ensure it matches design specifications. The ideal candidate should have a strong background in UX/UI design, be proficient in design tools such as Figma, and have a good understanding of front-end development to ensure a seamless transition from design to implementation.
Functions:
- Design
About the Company
Established banking institution with a century of experience in financial services
Industry
Banking
Type
Privately Held
Age
employees
1001-5000
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