Senior Vice President, Concierge Greater London, United Kingdom Area

The Company is seeking an SVP for its Concierge business, which is a key component of its high-touch client service. The successful candidate will be responsible for expanding the current elite concierge service, with a focus on doubling the business in the first year and enhancing enterprise retention. This role demands a strategic leader with a proven track record in business and financial management, as well as deep industry networks in the luxury travel sector. The SVP will be tasked with setting and executing a multi-year business strategy, commercial proposition, and operating model, while also being instrumental in the transformation of the concierge service into a leading lifestyle marketplace. Key responsibilities for the SVP include P&L and strategy execution, core business strategy for growth, commercial and business model design, product and marketplace innovation, and talent acquisition and team leadership. The ideal candidate will have a background in building and scaling businesses, with a strong focus on P&L accountability and a history of delivering profitable growth. They should be adept at influencing senior peers, leading cross-functional teams, and have a proven ability to partner with product and engineering leaders to deliver differentiated client experiences. The role requires a high-energy, execution-focused leader who can operate with exceptional standards and is willing to be based in or work out of major global cities.

Hiring Company

Navan