Associate Vice President, Collections Strategy & Analytics, Gold Loan Operations Greater Mumbai, India Area

The Company is seeking an Associate Vice President for Collections Strategy and Analytics in Gold Loan Operations. The successful candidate will be responsible for developing, implementing, and monitoring systematic tools to address operational challenges, as well as for the execution, evaluation, and improvement of portfolio interventions. A key aspect of the role is to support the management of key portfolio indicators and credit costs within budgeted levels, and to champion a systematic, intelligence-driven approach to portfolio management. The role also involves improving collection efficiency through the development of intelligence-based tools, forecasting portfolio movement, and de-risking unit efficiency through an integrated framework of processes and systems. Applicants should have a Post Graduate or Graduate degree in any discipline and be adept at building performance scorecards, forecasting staff capacitation models, and gaining senior management consensus on portfolio management approaches. The role requires the development of a strong analytical platform for decision-making, the creation of MIS to measure collections performance, and the provision of inputs to credit policy and underwriting based on portfolio trends. The ideal candidate will be skilled in analyzing performance and productivity trends to identify and address poor-performing segments, with a focus on controlling delinquencies and credit losses.

Hiring Company

Tata Capital