Chief Revenue Officer (CRO) & Digital Experience Manager Greater New York City, NY Area

The Company is seeking a data-driven, customer-focused manager to optimize the digital customer journey and improve conversion, engagement, and revenue. The role will lead conversion optimization, A/B and multivariate testing, and website experience improvements, while analyzing customer journeys to identify friction and drop-off points. Responsibilities include setting KPIs, reporting on performance, and turning quantitative and qualitative insights into optimization strategies. The manager will also collaborate with cross-functional teams to implement successful experiments and identify opportunities for personalization. Candidates should have 5–8 years of experience in conversion optimization, digital experience, growth marketing, digital analytics, or a related field, including experience supporting ecommerce websites. Required qualifications include a record of developing experimentation programs, knowledge of UX/UI and customer journey optimization, and proficiency with web analytics and testing tools. Strong analytical, communication, project management, and stakeholder management skills are essential. Experience with personalization, customer research, SEO, paid media, or basic web technologies is preferred.

Hiring Company

American Exchange Group