Vice President, Client Services & Digital Transformation Greater New York City, NY Area

The Company is seeking a VP, Client Services and Digital Transformation to lead the end-to-end accountability of strategic and creative direction, client leadership, and program governance. This role is pivotal in driving the digital transformation roadmap, inspiring creative thinking, and ensuring the delivery of high-quality work that meets client objectives. The successful candidate will be responsible for writing compelling proposals, leading client planning, and advising on the latest digital and AI-enabled innovations. They will also oversee program governance, maintain project schedules, and identify new ways of working to enhance delivery efficiency. The role requires a strong commercial acumen, the ability to manage large portfolios, and a proven track record in digital delivery within an agency or consulting environment. Applicants for the VP, Client Services and Digital Transformation role at the company must have a minimum of 10 years' experience in a similar capacity, with a focus on digital delivery. The ideal candidate will have a strong background in digital platforms, CMS-led delivery, CRM ecosystems, and integrated campaign execution. Experience in regulated or approval-heavy environments is highly regarded. The role demands a leader with excellent client and stakeholder management skills, the ability to operate across multiple business units, and a talent for translating technical concepts into client-ready narratives. The VP will also be responsible for team leadership, capability development, and driving new business efforts. A pragmatic, hands-on leadership style, and a passion for the intersection of creativity and technology, particularly in the context of AI, are essential.

Hiring Company

Enero