Interim Head of Operations Greater Sydney, Australia Area

The Company is seeking a Head of Operations to lead the essential systems, processes, resources, and infrastructure that support its digital mental health services. The successful candidate will work closely with the Executive Director to ensure the day-to-day operational performance is in line with the organization's mission of providing accessible, evidence-based psychological assessment and treatment. This role is pivotal in maintaining a high-performing service while also supporting its growth and development. The Head of Operations will be responsible for operational oversight, including business processes, systems, procurement, grants, and budgets, and will be expected to build and maintain effective working relationships to support the integration of education, research, and clinical services. Applicants for the Head of Operations position at the company should have a relevant tertiary qualification and experience in operations, service delivery, or business management, preferably in a healthcare, not-for-profit, or similarly complex environment. The role requires a professional with a strong background in setting up performance frameworks, service standards, and using data to drive efficiency. Knowledge of government funding, contracts, and grant management is essential, as is experience in financial management, including budgeting and forecasting. The ideal candidate will have a proven track record in leading change, managing competing priorities, and ensuring the smooth running of services. Strong stakeholder management skills and the potential for leadership growth are also key selection criteria for this role.

Hiring Company

Macquarie University