Associate Vice President, Applications Support Senior Analyst, Custody Mainframe Greater Tampa, FL Area

The Company is seeking an Associate Vice President, Applications Support Senior Analyst with a focus on Custody Mainframe. This seasoned professional role requires in-depth disciplinary knowledge and the ability to contribute to the development of new techniques and the improvement of processes within the function. The successful candidate will be responsible for incident management, proactive risk remediation, application resiliency, and disaster recovery. They will also be involved in ITIL process execution, root cause and trend analysis, and will be expected to have strong technical skills in COBOL, CICS, JCL, DB2, VSAM, IBM MQ Series, and various diagnostic and monitoring tools. The role demands a professional with a Bachelor's degree or equivalent experience, who can integrate subject matter and industry expertise, and is capable of leading and influencing decisions within the area of specialization. Key responsibilities for this role at the company include leading investigations and resolutions for production incidents, collaborating with development and infrastructure teams to mitigate operational risks, and coordinating disaster recovery exercises. The candidate should have a proven track record in driving compliance and execution across ITIL frameworks, particularly in incident, change, and problem management. Strong communication and diplomacy skills are essential, as is the ability to work collaboratively with peer groups and assist in the coaching and training of new recruits. The role has a significant impact on project size and geography, and the individual will be expected to have a direct influence on the performance of all teams in the area.

Hiring Company

Citi