Executive Director, Global Time & Attendance Greater Tampa, FL Area

The Company is seeking an Executive Director to lead its global Time and Attendance function and define the strategy, operating model, and multi-year transformation roadmap. Responsibilities include standardizing processes and controls while accommodating approved regional requirements, sustaining service performance, and establishing governance, accountability, and escalation practices. The role will simplify employee and manager experiences, reduce avoidable service demand and payroll errors, and strengthen compliance, issue remediation, and financial controls. The Executive Director will also lead workforce capability development and set priorities for technology, data, analytics, and investment decisions in partnership with cross-functional and regional teams. Candidates should have at least 10 years of relevant experience in areas such as Human Resources Operations, Time and Attendance, Payroll, service delivery, or workforce management, including at least seven years leading complex teams or enterprise transformations in global or highly regulated environments. Required strengths include global process standardization, strategy, service operations, risk and controls, data governance, technology, financial management, and benefits realization. Applicants should demonstrate success simplifying processes, improving customer outcomes, delivering measurable business value, and influencing senior stakeholders through governance and complex decisions. The role also calls for inclusive team leadership and the ability to build workforce capability; experience with timekeeping, attendance or absence services, human-centered design, and Human Resources platform roadmaps is preferred.

Hiring Company

JPMorgan Chase & Co.