Head of Knowledge & Content Remote (anywhere in Canada) + 1 more
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About the Role
Remote (anywhere in Canada, Europe)
The Company is seeking a Head of Knowledge and Content to play a pivotal role in transforming and centralizing the expertise and learning content across its global network of technology businesses. This strategic position is focused on creating a trusted, accessible, and reusable body of knowledge that is in line with the company's priorities and can be practically applied. The successful candidate will be responsible for setting the knowledge and content strategy, establishing a governance model, and building a roadmap for sourcing and curating content with subject matter experts. The role requires a strong track record in enterprise knowledge and content strategy, the ability to influence senior stakeholders, and a background in content development that goes beyond written material to include various formats and channels. Experience in a technology, software, professional services, or federated business environment is preferred, with a focus on areas such as AI capability, acquisition integration, and leadership development. Applicants for the Head of Knowledge and Content position at the company should possess a builder mindset, be data-informed decision-makers, and have a curious yet pragmatic approach to AI. The role demands exceptional judgment in distinguishing between reusable organizational knowledge and local information, as well as the ability to set and maintain content governance and quality standards. The ideal candidate will have a strong background in stakeholder management, executive influence, and be adept at shaping learning pathways for behavior change. Excellent communication and facilitation skills are essential, with the ability to tailor messages for diverse audiences. The role is remote, with a preference for candidates based in Eastern Canada or the UK/Europe, and may require periodic international travel.
Functions:
- Editorial
- Human Resources
About the Company
Globally recognized provider of software & technology solutions for people transportation
Industry
Computer Software
Type
Public Company
employees
1001-5000
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