Vice President of Marketplace Operations Remote (anywhere in Texas)

The Company is seeking a Vice President/Director of Marketplace Operations to take on a pivotal role in the management and growth of its automotive repair marketplace. The successful candidate will be responsible for the operational performance of the marketplace, ensuring that job suppliers can complete work reliably and on time, and that repairers have the necessary support and accountability to deliver quality service. This hands-on leadership position involves building and leading the operations team, developing the repairer network, and establishing processes for client and market launches. The role also includes owning key operating relationships, managing disputes and service failures, and driving the development of scalable processes and automation to support the marketplace's growth. Applicants for the Vice President/Director of Marketplace Operations role at the company should be prepared to take on a challenging and dynamic position that requires a combination of strategic thinking and practical problem-solving. The ideal candidate will have a proven track record in operations management, with the ability to build and lead high-performing teams. Essential skills include the development and maintenance of operational standards, the ability to manage key relationships, and a focus on continuous improvement through the use of data and technology. A hands-on approach to leadership, strong communication skills, and the ability to work in a fast-paced, evolving environment are also key requirements for this role.

Hiring Company

Repairify