Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer to play a pivotal role in the operational performance of its diverse, experience-led portfolio. This executive position is dedicated to the translation of strategy into delivery, driving commercial success, and ensuring operational excellence across various verticals, including retail, F&B, flexible workspace, and serviced living. The successful candidate will be responsible for leading day-to-day operations, aligning with strategic objectives, and overseeing the operational P&L to achieve revenue growth and cost efficiency. A key aspect of the role is to enhance customer and occupier experience, drive footfall, and engagement, and to foster a high-performance, collaborative culture. Applicants for the Chief Operating Officer role at the company should have a proven track record as a senior operational leader within real estate or mixed-use environments, with a strong background in managing multi-asset portfolios. Experience in retail, F&B, hospitality, coworking, or similar experience-led sectors is essential. The role requires a candidate with strong commercial acumen, P&L ownership, and the ability to operate both strategically and hands-on. A data-driven mindset, excellent leadership, communication, and stakeholder management skills are also key requirements. The ideal candidate will be comfortable in a fast-paced, evolving, and complex environment, and will be adept at leveraging data and insights to inform decision-making and improve performance.