Chief Staff Officer (CSO)

The Company is seeking a Chief Staff Officer (CSO) to play a pivotal role in the organization's growth and increased member value. The CSO will be a trusted partner to the Board, a collaborator with like-minded organizations, and a staff leader responsible for ensuring a high-functioning team that can execute the Board's priorities. This role is particularly focused on advancing the organization's technical standards, modernizing content delivery, and growing revenue to support the mission. The ideal candidate will have excellent relationship skills, strong operational experience, and a background in the HVAC&R industry, building sciences, or adjacent technical sectors. They must be adept at managing budgets, operations, and program delivery, and have a proven track record of driving organizational growth and innovation. Key responsibilities for the CSO include directly supervising the staff, evaluating and maximizing staff effectiveness, and fostering a culture of collaboration. The role also involves supporting the Board in setting and achieving strategic goals, particularly in the areas of decarbonization and building performance. The successful candidate will be expected to have a strong understanding of the value of volunteer expertise, as the organization is heavily reliant on its member-driven governance model. They should be prepared to lead the staff in responding to market changes, technological advancements, and the global community's needs. Financial acumen, a commitment to ethics, and a focus on diversity, equity, and inclusion are essential. The CSO will be a strategic leader, capable of making data-driven decisions, and will be expected to engage with the organization's global membership to ensure its continued relevance and growth.