Senior Vice President, Account Management Greater Taipei, Taiwan Area

The Company is seeking an SVP, Account Management to join their team. The successful candidate will be responsible for the consistent application and delivery of account management to a strategically important client base. This role is pivotal in ensuring that the service proposition evolves to meet changing client needs, particularly in the context of increased automation and digitization. Key responsibilities include client retention, creating and maintaining detailed client plans, proactive management of non-operational queries, and conducting service reviews. The role also involves managing commercial operations, client relationships, and internal stakeholder engagement, as well as driving service improvement opportunities and promoting the adoption of digital tools. Applicants for the SVP, Account Management position at the company should have a background in securities services, client management, business implementation, business development, or senior operational leadership. The role requires excellent communication and presentation skills, a proven track record in client relationship management, and the ability to adapt to the industry's changing demands. The ideal candidate will have a strong understanding of commercial and contractual drivers, business performance, and the regulations governing client management in the securities services sector. The role demands a collaborative approach, the capacity to manage a complex organization, and a focus on quality and team contribution.

Hiring Company

HSBC