Interim Executive Director of Landlord Services

The Company is seeking an Interim Executive Director of Landlord Services to oversee the strategic and operational aspects of the department, with a focus on enhancing the quality of resident services. The successful candidate will be responsible for driving service improvement, leading organizational change, and ensuring that all activities are in compliance with housing regulations and consumer standards. Building and maintaining strong relationships with tenants, members, and senior stakeholders is also a key part of the role. Candidates for this interim executive director position should have a background at the executive director level within a housing association or local authority, with a proven track record in leading landlord services in the social housing sector. Experience in delivering service improvement and transformation is essential, as is an excellent understanding of housing regulation and consumer standards. The role requires a collaborative leader with strong stakeholder management skills, capable of providing leadership across a large and complex housing service.