The Company is seeking a Vice President of Hospitality to lead the strategic and operational efforts in enhancing the guest experience across its communities. This executive role is pivotal in creating a service-focused environment for residents, families, visitors, and team members. The successful candidate will be responsible for the development and refinement of company-wide hospitality initiatives, establishing and measuring service standards, and driving improvements in service delivery. Collaboration with senior leadership and operational teams is essential to identify service gaps, prioritize support needs, and ensure the consistent and effective delivery of hospitality programs. Applicants for the Vice President of Hospitality position at the company should have a significant background in hospitality management, customer experience, or multi-site service operations. The role requires a leader with a proven ability to implement and maintain service standards across multiple locations, a strong background in reputation management, and experience in overseeing hospitality-related systems and digital channels. The ideal candidate will have the ability to lead and influence cross-functional teams, strong communication and relationship-building skills, and a familiarity with social media strategy and community engagement. Analytical skills are also a must, as the role involves turning performance data into practical service improvements and conducting audits to ensure accountability and sustain enhancements.