Interim Head of Supplier Relationship Management

The Company is seeking a Head of Supplier Relationship Management to lead a critical function that directly influences the quality of service provided to its customers. This role is pivotal in the organization's commitment to accessible and affordable services, and the successful candidate will be responsible for shaping and delivering the supplier relations strategy to enhance customer and service outcomes. Key responsibilities include overseeing significant service-based spend, driving supplier performance through SLAs and KPIs, reducing single-supplier risk, and introducing new partners and technologies to improve service delivery. The ideal candidate will have a background in leading supplier or partnership management, with a proven track record in a regulated services environment. They should be commercially astute, strategic thinkers, and adept at engaging stakeholders. The role requires a leader who can set a clear direction while being hands-on, and who thrives in a collaborative and impactful culture. The Head of Supplier Relationship Management will also be tasked with building a best-in-class supplier management capability, coaching and growing a team, and working closely with procurement and legal teams to ensure the organization's operational resilience and continuous innovation.