Head of Trust Services Operations

The Company is in search of a Head of Trust Services Operations to lead and enhance all operational functions that support its trust business. This key role is focused on the efficient administration of accounts, strong risk management, and strict regulatory compliance. The successful candidate will be responsible for overseeing the entire spectrum of trust operations, from account inception to closure, and will play a pivotal part in process optimization, client asset management, and governance. Collaboration with cross-functional teams is essential to drive operational excellence, and the role involves leading a skilled team, championing process improvements, and ensuring the use of technology solutions for greater accuracy and resilience. To be considered for this position, candidates must have a substantial background in managing trust operations within regulated environments, with a deep understanding of fiduciary services administration and risk management frameworks. Regulatory compliance knowledge, particularly in AML, KYC, FATCA, CRS, and data privacy, is crucial. The role requires exceptional interpersonal skills to foster collaboration both internally and with external parties such as regulators and auditors. Experience in leading process improvement projects and a proven track record in driving operational efficiency through automation and digitization are highly valued. The ideal candidate will also demonstrate strong leadership qualities, including the ability to mentor staff, manage workforce planning, and support a culture of high performance and inclusivity.