Head of Partnership Services

The Company is in search of a Head of Partnership Services to lead the development and delivery of person-centered services for individuals with hearing loss. The successful candidate will be responsible for designing, developing, and delivering high-quality, tailored support that ensures every recipient feels valued, listened to, and empowered. This role involves managing a dedicated team, assessing and understanding the changing needs of recipients, and integrating a range of practical and emotional support services to provide holistic, person-centered care. The Head of Partnership Services will also be instrumental in championing change, continuous improvement, and operational excellence, while fostering a culture of accountability, learning, and reflection. Applicants for the Head of Partnership Services position at the company should be experienced operational leaders with a proven track record in strategic thinking, sound judgment, and collaborative leadership. The role requires a candidate who can translate the organization's ambitions into effective services and measurable outcomes, and who is adept at using recipient insight, data, and evidence to identify opportunities for strengthening practice. A positive, solutions-focused approach aligned with the company's values is essential, as is the ability to inspire and motivate others. The Head of Partnership Services will work closely with both the Senior Leadership Team and the wider Senior Management Team, and will play a critical role in delivering the organization's five-year strategy and enhancing its service offer.