Head of Credit Control

The Company is in search of a Head of Credit Control to lead and drive its credit control strategy, collections performance, and cash flow management. This strategic leadership role is pivotal in strengthening the organization's financial risk management across multiple business units. The successful candidate will be responsible for optimizing collections, managing credit risk, and enhancing working capital performance. Key responsibilities include establishing and monitoring credit policies, assessing customer creditworthiness, managing debt recovery activities, and ensuring the accuracy of invoicing and collection processes. The role also involves significant exposure to senior stakeholders, commercial decision-making, and contract negotiations, as well as leading a high-performing credit control team and driving process improvements. Applicants for the Head of Credit Control position at the company should possess a Bachelor's degree in a relevant discipline, with a professional qualification being an added advantage. A minimum of 8-12 years' experience in credit control, accounts receivable, or credit management, including at least 3-5 years in a leadership role, is required. Experience in project-based industries and a strong background in commercial contract reviews and payment term negotiations are highly preferred. The ideal candidate will have a proven track record in debt recovery, bad debt management, and credit risk assessment, as well as strong analytical, problem-solving, and stakeholder management skills. The role demands a leader who can drive continuous improvement, process automation, and digitalization within the credit control function, and who is adept at engaging with key customers and supporting management in contract negotiations.