Associate Vice President, Performance Services

The Company is seeking an experienced professional to join their team in the role of Associate Vice President, Performance Services. The successful candidate will be part of the Group Chief Operating Office, which is instrumental in providing operational and technical support to global businesses, enhancing customer service, and driving efficiency. The role involves acting on behalf of the Chief Operating Officer with various stakeholders, delivering end-to-end change initiatives, and supporting the execution of strategic programs. The Associate Vice President will also be responsible for executive and administrative support, communication and stakeholder alignment, service performance management, financial management, non-financial risk oversight, governance, and people engagement. Applicants for the Associate Vice President, Performance Services role at the company should have a proven track record in supporting change and continuous improvement initiatives, solid project management skills, and experience in service performance management. The role requires a working knowledge of financial planning and reporting, particularly in partnership with finance, and experience in non-financial risk activities. Strong communication, stakeholder management, analytical, and problem-solving skills are essential, as is proficiency in Excel, PowerPoint, Word, and SharePoint/Teams. The ideal candidate will be adept at operating governance routines, maintaining documentation standards, and supporting audit readiness, and will have a background in supporting people engagement and internal communications initiatives.