Chief Human Resources Officer Greater Rochester, NY Area

Chief Human Resources Officer

Why Join Our Team:

The Arc Wayne, a parent-based organization, advocates for and supports persons of all ages with or without disabilities. We assist individuals in taking their full, independent, productive place in society through an array of quality, individualized services. With compassion, understanding, and support, we connect individuals and families to a world of possibilities that promote independence.

Benefits:

Generous Paid Vacation Time

Sick Time

10 Paid holidays

Insurance - Medical, Dental and Vision

Tuition Reimbursement

Paid Training

Bereavement Leave

Employee Referral Bonus

Employee Assistance Program

Retirement Plan with Agency Match

And so much more!

Work Schedule: Full time, Monday through Friday 8 am to 4 pm, with flexibility to meet program needs.

A Day in the Life of a Chief Human Resources Officer:

Serve as a trusted advisor to the CEO and Senior Leadership Team on workforce sustainability, succession planning, and organizational design.

Support board-level reporting on workforce metrics, turnover, compliance, and organizational health.

Develop innovative recruitment strategies for direct support professionals, clinical staff, and leadership roles in a competitive labor market.

Strengthen onboarding, retention, and engagement strategies to reduce turnover and vacancy rates.

Oversee leadership development, succession planning, and career pathway initiatives.

Ensure performance management processes reflect accountability, coaching, and mission alignment.

Ensure compliance with all federal, state, and local employment laws and regulations, including those relevant to human services funding and licensing bodies.

Oversee policies and procedures consistent with regulatory agencies and accreditation standards (e.g., Medicaid, OPWDD, OMH, SED, etc., if applicable).

Manage employee relations issues with fairness and consistency.

Assist CEO in developing competitive compensation strategies within nonprofit funding

Oversee benefits administration and wellness initiatives that support employee resilience and retention.

Champion initiatives that support employee well-being, psychological safety, and workforce resilience in high-demand service environments.

Lead culture-building efforts that promote equity, inclusion, trauma-informed practices, and person-centered values.

Utilize workforce data (turnover, vacancy rates, engagement scores, overtime, etc.) to inform strategy and board reporting.

Oversee HR systems, payroll coordination, credential tracking, and background check processes.

Ensure required certifications, licensure, and training standards are maintained for program compliance.

Manage the HR department budget and staff.

Minimum Qualifications, Skills & Competencies:

Master's degree in Human Resources, Business Administration, Organizational Leadership, or related field and minimum of 2 years progressive HR leadership experience.

Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field and minimum of 5 years progressive HR leadership experience.

An equivalent combination of education and experience may be considered.

Must possess a valid, NYS driver's license that meets agency authorized driver standards

Vision and Core Values:

Come help us be the leading provider of innovative, quality support and services promoting independence, choice, and community integration. Our organization will promote excellence at every level through an environment of mutual respect and continued professional and personal development through our core values of...

Respect

Integrity

Diversity

Innovation

Empowerment