Chief Operating Officer (COO), Premium Hospitality Brand

The Company is seeking a Chief Operating Officer to lead a premium hospitality business through its next phase of growth. The role involves building the organizational structure and leadership team, translating the CEO’s vision into strategic plans and measurable KPIs, and overseeing operational performance across the business. The COO will partner with finance leadership on budgets, targets, and cost control; establish accountability and reporting rhythms; and maintain strong compliance, health and food safety standards. They will also protect the guest experience and ensure operating standards are consistent across new markets and franchise locations. Candidates should have experience as a COO, Managing Director, or Operations Director in premium, multi-site hospitality or food and beverage, with a track record of scaling a business through rapid growth. Strong commercial judgment, confidence working with senior leadership and financial metrics, and the ability to build effective teams and structures are essential. Experience with franchising, international expansion, investor-backed growth, or structured operating frameworks is advantageous. A values-led approach and the ability to preserve organizational culture as the business grows are also important.