Vice President of Operations Greater Cincinnati, OH Area

The Company is seeking a Vice President of Operations to lead post-sale delivery, including order management, installation, service, and warranty. The role sets operational strategy, standardizes processes across multiple locations, and leads regional operations, service, warranty, and installation teams. The successful candidate will coordinate the handoff from sales through completed installation, align factory and field operations, and support expansion into new markets. Responsibilities also include managing operational financial performance, improving customer experience and service standards, ensuring safety, and developing a high-performing leadership team. Candidates should have at least 15 years of operations, general management, or executive leadership experience in a multi-location organization, with a record of scaling operations and improving efficiency and profitability. Strong financial expertise—including P&L management, budgeting, job costing, margin analysis, and forecasting—is required, along with experience standardizing processes and using operational systems and data to guide decisions. The role calls for strategic thinking, exceptional leadership and change-management abilities, sound problem-solving, and strong communication skills. Knowledge of field safety and compliance is essential; experience in construction, home improvement, or installation-based services and a relevant bachelor’s degree are preferred.

Hiring Company

Great Day Improvements, LLC