Chief Operating Officer (COO)

The Company is in search of a Chief Operating Officer to take on a pivotal role in leading its non-ministerial operations and supporting the delivery of strategic priorities. The successful candidate will work closely with the Minister, Head of Staff, and senior colleagues to oversee a diverse portfolio that includes people, finance, governance, property, visitor operations, retail, events, and commercial activities. This demanding yet rewarding position requires a leader who can drive operational effectiveness, support income generation, and ensure the implementation of strong organizational systems, effective governance, and sustainable delivery. The role is particularly significant as it balances commercial development and operational excellence with the institution's purpose as an active place of worship and a heritage site of great importance. Applicants for the Chief Operating Officer role at the company should be experienced senior leaders with a proven track record in translating strategy into action, leading teams, and delivering organizational improvement. The ideal candidate will possess commercial awareness, financial acumen, and experience in governance, risk management, and stakeholder engagement. While experience in a charity, heritage, cultural, visitor attraction, or faith-based organization is advantageous, the company welcomes applications from candidates with relevant experience in other sectors. The role demands a collaborative, pragmatic, and excellent communicator who can balance strategic priorities with operational detail and build effective relationships across diverse teams and communities. This is a unique opportunity to make a significant contribution to the sustainability and future of a historic institution.