Assistant Vice President, Client Management Greater Hong Kong Area

The Company is seeking an Assistant Vice President, Client Management to oversee trade account opening and provide post-sales support, customer training, and transactional trade guidance. The role involves delivering the client management strategy, supporting revenue growth through client retention and service improvements, and resolving client queries and complaints. The successful candidate will coordinate with sales, relationship managers, transaction services staff, and other stakeholders to address service needs and contribute to account planning. They will also provide expertise on supply chain and traditional trade. A bachelor’s degree, preferably in business or a related field, and strong experience in customer service-oriented roles are required. Candidates should have good knowledge of traditional trade products, account opening, and banking facilities, along with strong interpersonal and leadership skills. The role calls for independent judgment, effective planning and prioritization, and analytical and problem-solving abilities. Strong spoken and written English is required; Cantonese fluency is preferred.

Hiring Company

HSBC