Chief Operating Officer (COO) Greater London, United Kingdom Area

The Company is seeking a Chief Operating Officer to oversee the effective management and control of a UK banking branch’s operations, technology, financial and regulatory reporting, liquidity, payment services, outsourcing, and operational resilience. The role provides local accountability for services delivered by internal group functions and external providers, ensuring operations remain controlled and compliant with applicable requirements. Responsibilities include coordinating strategic planning, budgeting, risk management, reporting, and business-wide initiatives, while working closely with senior leaders and cross-functional partners. The COO will also oversee staff and processes, communicate material risks and remediation clearly, and provide constructive challenge to service providers and stakeholders. Candidates should have senior operational leadership experience in regulated banking or financial services, with accountability for significant operational, technology, finance, or control functions. They should understand the relevant UK regulatory environment, including individual accountability, systems and controls, operational resilience, outsourcing, technology risk, regulatory reporting, and liquidity operations. Strong judgment, risk-based decision-making, communication, and stakeholder-management skills are essential, along with experience engaging senior management, auditors, or regulators. A bachelor’s degree is required; a relevant advanced degree, professional qualification, or prior regulated senior-management accountability is desirable. Industry-relevant experience of at least eight years and management experience are typically expected.

Hiring Company

PNC