Vice President, ADR Services Remote (anywhere in Georgia) + 2 more

The Company is seeking a Vice President of ADR Services to provide strategic leadership for regional alternative dispute resolution services and oversee daily regional operations. Responsibilities include managing and developing directors, expanding services and business opportunities, building relationships with clients and legal and business stakeholders, and representing the organization as an ADR expert. The role also oversees complex arbitration and mediation cases, panel member recruitment and development, regional budgeting, performance reporting, and compliance with confidentiality and data privacy requirements. The Vice President will collaborate with internal teams and external stakeholders to improve services and support regional growth. Candidates should have a bachelor’s degree in business, legal studies, or a related field; an advanced degree in business or law is preferred. At least five years of progressively responsible experience in ADR, legal services, or a related field, including three years of management experience, is required. Applicants should bring a record of business development, relationship management, and strategic planning, along with in-depth knowledge of arbitration and mediation processes and best practices. Strong communication, interpersonal, presentation, and public-speaking skills are essential, as is proficiency with case management, customer relationship management, and data analysis tools.

Hiring Company

American Arbitration Association