Senior Vice President of Operations

The Company is seeking a Senior Vice President of Operations to lead a team that is dedicated to the day-to-day operations and media support for clients. The successful candidate will be responsible for developing and implementing processes and best practices to ensure client success, with a focus on three key areas of operations. This role is pivotal in delivering proactive solutions, mitigating risks, and maintaining a high standard of client service. The SVP will be a key member of the leadership team, directly client-facing, and will work closely with the client lead on various operational and financial aspects, including SOW management, staff planning, and inter-agency collaboration. Applicants must have a minimum of 12 years' experience in media and advertising, with at least 5 years in a management role, and a background in both client and media/investment operations within a media agency. The role requires the ability to work independently and collaboratively, exceptional critical thinking, problem-solving, and the capacity to manage multiple projects effectively. Strong attention to detail, the ability to work under pressure, and a proven track record in coaching and developing others are essential. Experience with client transition and new business transitions is a plus. The company values diversity and is committed to creating an inclusive and equitable work environment.