Vice President of Infrastructure Operations Greater New York City, NY Area

The Company is seeking a Vice President of Infrastructure Operations to be the operational leader and second-in-command for global infrastructure operations. The successful candidate will be responsible for the day-to-day management of global infrastructure, ensuring the availability, performance, and compliance of various IT platforms. This role demands a leader who can establish operational excellence, service reliability, and continuous improvement across the enterprise and event environments. Key responsibilities include leading 24/7 global operations, managing vendor performance, and driving standardization, automation, and efficiency. The VP will also be accountable for incident management, developing and enforcing service-level standards, and overseeing disaster recovery and business continuity planning. Applicants for the Vice President of Infrastructure Operations position at the company should have a Bachelor's degree in a relevant field or equivalent experience, with a minimum of 12 years' in enterprise infrastructure operations, including global environments. The role requires a proven track record in leading large-scale hybrid IT operations and experience in implementing or improving ITSM, SRE, or automation programs. The ideal candidate will have a strong technical background, including familiarity with a range of operational platforms, and excellent financial acumen. Skills in crisis management, people leadership, strategic communication, and a continuous improvement mindset are essential. While not mandatory, experience in sports, media, or event-driven environments, as well as certifications such as ITIL Expert or PMP, are preferred.

Hiring Company

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