Interim Head of Operations

The Company is seeking a Head of Operations to provide strategic and operational leadership, driving the transformation and global growth of its luxury brand. The successful candidate will be responsible for fostering a growth-oriented culture, ensuring superior guest experiences, and meeting financial and operational metrics. Key responsibilities include acting as the ultimate leader of the operations division, partnering with the Executive Committee for organizational planning, and spearheading the pre-opening and launch of new assets. The role also involves guarding the brand's integrity, optimizing asset value, and leading the recruitment of elite operational leaders. Applicants must have a minimum of 10 years' of progressive leadership experience in the ultra-luxury hospitality or railway sector, with a proven track record in directing high-profile pre-opening projects. A deep understanding of LQA standards, exceptional negotiation and influencing skills, and a strong sense of urgency are essential. The role requires professional fluency in English, with Italian being a plus, and the ability to collaborate with institutional investors, asset owners, and board members. The Head of Operations will be at the forefront of the brand's global expansion, and as such, a strategic vision for growth and market acceleration is crucial.