Interim Head of Operations, EU Fulfilment

The Company is seeking a Head of Operations for EU Fulfilment to lead the end-to-end customer fulfilment capability across the EU region. This critical role involves building and directing customer fulfilment operations, both in-house and with third-party partners, to ensure the delivery of operational strategies that enhance speed, reduce costs, and minimize defects across the supply chain. The successful candidate will be responsible for cross-functional and people leadership, with a focus on driving fan and customer impact, and will be expected to demonstrate a relentless mindset in achieving measurable outcomes. The role also requires a strong background in operational leadership, particularly within complex, multi-site, or omni-channel organizations, and a proven track record in managing 3PLs and driving transformation in operational environments. Applicants for the Head of Operations – EU Fulfilment position at the company should have a minimum of 10 years' operational leadership experience and a deep understanding of the end-to-end supply chain. The role demands a change leader who can effectively communicate and influence in a regional, matrixed environment. The ideal candidate will be based in France and have a strong background in developing and executing operational plans that deliver measurable improvements in speed, cost, and quality. Key responsibilities include managing vendor performance, leading the selection and onboarding of new providers, and driving operational synergies across the EU region. The company values a BOLD mindset, and the role requires a leader who is passionate about building championship teams, is obsessed with fans, and embraces a limitless entrepreneurial spirit.