Vice President, Business Readiness Lead, Workplace Solutions Greater Philadelphia, PA Area

The Company is seeking a Vice President, Business Readiness Lead to own readiness outcomes across an assigned portfolio, from intake and impact assessment through implementation, adoption, hypercare, and transition to business-as-usual operations. The role leads and develops a team of three Associates, manages portfolio demand and capacity, and sets proportionate readiness plans and quality standards. Responsibilities include overseeing governance, risk escalation, stage-gate recommendations, stakeholder engagement, and adoption performance. The Vice President integrates deliverables from Communications, Procedures, and Training partners with business, product, technology, operations, risk, and control plans, while monitoring cutover, release support, and post-release outcomes. Candidates typically bring 7–10 or more years of experience in business readiness, change management, transformation, operations, product delivery, or complex program leadership. They should have demonstrated accountability for portfolio-wide readiness or change outcomes, including prioritization, governance, cutover, hypercare, and adoption. The role requires experience leading and developing teams, assuring delivery quality, coordinating specialist partners, and influencing senior stakeholders. Strong judgment in controlled environments, along with analytical, written, and verbal communication skills, is essential.

Hiring Company

JPMorgan Chase & Co.