Associate Vice President, Revenue Cycle Management Operations Greater Raleigh, NC Area

The Company is seeking an Associate Vice President of Revenue Cycle Management Operations to lead a portfolio of client accounts and oversee financial performance, service outcomes, retention, and growth. Responsibilities include managing portfolio profitability and performance against KPIs and service agreements, forecasting staffing needs, and reporting results and risks to leadership. The role owns executive client relationships, leads escalations and retention efforts, and identifies opportunities to expand services and support new business. It also involves coaching client-facing leaders, improving processes, evaluating technology and automation, ensuring compliance and security, and coordinating with cross-functional and global delivery teams. Candidates should have a bachelor’s degree in business, healthcare administration, or a related field, or equivalent experience. Requirements include 10 or more years in revenue cycle management, including outsourced or multi-client operations; five or more years in ambulatory or physician revenue cycle operations and financial management with P&L or portfolio accountability; and seven or more years leading client-facing teams or people leaders. Applicants should bring deep knowledge of the ambulatory revenue cycle, payer rules, and performance metrics, along with strong financial analysis, communication, presentation, and team leadership skills. Advanced Excel and PowerPoint proficiency is required; experience with reporting and business intelligence tools, global delivery teams, and relevant industry certifications is preferred.

Hiring Company

Veradigm®