Global Head of Client Servicing
Hiring Company

The hiring company name is
confidential for this listing.
About the Role
Remote (anywhere in Luxembourg)
The Company is seeking a Global Head of Client Servicing to lead its international client servicing organization. The successful candidate will be responsible for providing strategic direction, leading a geographically dispersed team, and ensuring the highest standards of client service across institutional, international, and broader distribution segments. This role demands a senior leader with a hands-on, entrepreneurial approach, capable of combining strategic vision with practical execution. Key responsibilities include global client servicing leadership, investor onboarding, AML/KYC management, and the development of a proactive servicing culture. The role also involves defining the client servicing transformation and technology roadmap, as well as acting as a senior partner to various internal teams during the development of new strategies and products. Applicants for the Global Head of Client Servicing position at the company should have a minimum of 12 years' of experience in international client servicing, investor relations, or a related client function within a sophisticated investment environment. The ideal candidate will have a deep understanding of investor onboarding, AML/KYC requirements, and the ability to manage complex client situations. Strong leadership skills, a proven track record in team development, and experience in process improvement and technology-related change are essential. The role requires a hands-on, entrepreneurial leader with excellent communication skills, the ability to work in a high-pressure environment, and a commitment to delivering an institutional-quality client experience.
Functions:
- Operations
- Account Management/Optimization
About the Company
Listed international alternative asset manager with global teams and institutional client focus
Industry
Financial Services
Type
Public Company