Vice President, Client Strategy & Performance Remote (anywhere in United States)

The Company is seeking a Vice President, Client Strategy & Performance to lead strategic customer relationships and drive measurable performance improvement and transformation. The role includes developing customer partnership leaders, advising senior executives on performance and priorities, and turning complex operational analytics into clear recommendations and executive-level narratives. The successful candidate will align service delivery, operations, and functional teams around improvement initiatives, guide customer strategy using industry best practices, and lead change across complex stakeholder groups. The position also focuses on strengthening customer experience and relationship health, while coaching and developing the customer partnership organization. Candidates should have a bachelor’s degree or equivalent relevant professional experience, at least 12 years of progressive experience, and a minimum of eight years in leadership or management. Deep healthcare revenue cycle management knowledge and a record of improving performance in complex healthcare environments are required, along with success managing executive-level customer relationships. Strong analytical, communication, presentation, and storytelling skills are essential, as is experience leading cross-functional improvement, transformation, or change initiatives. Candidates must be able to influence across a matrixed organization and translate complex data into strategic recommendations that drive action.

Hiring Company

R1 RCM