Vice President of Technology Operations

The Company is seeking a Vice President of Technology Operations to set the enterprise vision, multi-year roadmap, and operating model for technology-enabled operations. The role leads a portfolio of automation, workflow transformation, and global operations initiatives, including prioritization, investment recommendations, governance, and performance measurement. The VP partners across operational, technical, data, finance, security, and compliance functions to align business needs with delivery plans, while sponsoring scalable process redesign and phased technology rollouts. Responsibilities also include leading senior teams, overseeing vendor performance and operational risk, and using KPIs, client feedback, and frontline insights to drive measurable improvement. Candidates should have a bachelor’s degree in a relevant field and at least 12 years of progressive leadership experience, including five or more years at senior director or vice president level; an advanced degree is preferred. They should bring a record of delivering enterprise technology operations, automation, or transformation programs with measurable outcomes, including a technology-led workflow redesign taken from pilot through broader rollout. Strong knowledge of healthcare revenue cycle operations and experience governing cross-functional portfolios are required. Financial and analytical expertise in business cases, investment prioritization, KPI design, and executive reporting is essential; experience managing global or outsourced delivery partnerships is preferred.