Executive Director, Ambulatory Pharmacy Greater Boston, MA Area

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

In this enterprise leadership role, you will shape the future of ambulatory pharmacy practice and help ensure patients can access the medications they need. You will lead strategy and programs across collaborative drug therapy management (CDTM), prior authorization and refill services, population health pharmacy, retail and bedside delivery, transitions of care, medication adherence, and patient support. Working across the health system, you will advance consistent, patient-centered practices that improve affordability and access, streamline prior authorizations and refills, strengthen adherence, and elevate ambulatory pharmacy performance and outcomes.

Essential Responsibilities

Enterprise Strategy and Transformation

• Develop and execute enterprise strategy aligned with organizational priorities for quality, safety, access, workforce effectiveness, growth, and financial sustainability.
• Lead enterprise transformation initiatives that advance standardization, innovation, and operational excellence.

Enterprise Performance and Operational Excellence

• Establish performance expectations, metrics, and accountability mechanisms to ensure reliable execution across sites and care settings.
• Advance standardization and reduce unwarranted variation in clinical, operational, and medication-use practices.
• Ensure effective and responsible management of quality, safety, regulatory, and operational risks.

Executive Leadership and Organizational Capability

• Lead and develop pharmacy leadership and high-performing teams.
• Serve as the senior pharmacy leader and strategic partner to executives, physician, nursing, and operational leadership.
• Foster a culture of accountability, collaboration, continuous improvement, and leadership development.

Qualifications

• Progressive pharmacy leadership experience, within a complex academic medical center, integrated delivery network, or health system.
• Demonstrated success leading enterprise transformation, governance, quality improvement, regulatory readiness, and financial stewardship.
• Proven ability to lead through influence, build strategic partnerships, and drive large-scale organizational change.
• Board certification or specialty certification aligned with specialty area.
• Doctor of Pharmacy strongly preferred. Bachelor of Pharmacy considered with advanced experience.
• Master’s degree in healthcare administration, business, public health, pharmacy administration, or related field or administrative pharmacy residency training preferred.

Core Leadership Competencies

Strategic and enterprise leadership

Operational and financial stewardship

Quality, safety, and risk management

Change leadership and execution

Talent development and collaboration

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$161,657.60 - $235,154.40/Annual

Grade

10

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.