Associate Vice President, Service Advisor, Client Fulfillment & Services Greater Kuala Lumpur, Malaysia Area
About the Role
Greater Kuala Lumpur, Malaysia Area (On-site)(Kuala Lumpur, Malaysia)
The Company is seeking an Associate Vice President, Service Advisor, Client Fulfillment & Services to provide day-to-day client servicing and operational support to corporate and financial institution clients. The role serves as a key contact for clients and internal stakeholders, handling enquiries and service requests related to digital banking, cash management, accounts, payments, and other transaction services. Responsibilities include explaining processes, coordinating with internal teams to resolve issues, and ensuring timely follow-up, updates, and escalation. The successful candidate will deliver responsive, accurate, and consistent service while maintaining operational controls and service standards. The job description does not specify particular education requirements, years of experience, or technical qualifications. Candidates should be able to support client and operational needs, communicate clearly with clients and internal stakeholders, coordinate issue resolution, and follow established processes and controls.
Functions:
- Operations
- Account Management/Optimization
About the Company
Globally renowned banking & financial services platform
Industry
Banking
Type
Public Company (UOVEY)
Age
employees
10,001+