Head of Sales

The Company is seeking a Head of Sales to develop and execute strategies that expand market reach, identify new opportunities, and drive sustainable revenue growth. The role includes building and leading a sales team through recruitment, training, coaching, and performance management, while monitoring results and addressing performance gaps. The successful candidate will maintain service and operational standards, improve efficiency, and foster effective communication and accountability across teams. Responsibilities also include developing new sales channels and partnerships, negotiating commercial agreements, and preparing proposals, forecasts, and performance reports. Candidates should have at least five years of retail sales or business development experience, including three or more years in a managerial role, and a proven record of growing sales or establishing profitable channels. Experience recruiting, developing, and leading retail sales teams is required, along with strong commercial judgment, leadership, communication, and negotiation skills. A diploma or equivalent qualification in a relevant field is an advantage. Experience in big-ticket retail or consumer durables is preferred, and fluency in English and Bahasa Malaysia is required; Mandarin or Cantonese is an advantage.