Director, Chief Operating Officer (COO), Issuer Services

The Company is seeking a Director, Chief Operating Officer for a global issuer services business. The role partners with business leadership to define strategy and deliver a multi-year transformation agenda, including future-state operating models, organizational design, and business simplification. Responsibilities include overseeing technology modernization, digital servicing, workflow automation, performance reporting, executive governance, annual planning, investment prioritization, and workforce allocation. The Director will also govern regulatory, audit, risk, and control activities, aligning growth plans with operational capacity and supporting scalable, commercially effective delivery. Candidates should bring significant COO, business management, or strategy experience in securities services, capital markets, markets, or corporate and institutional banking. They must have a proven record delivering large-scale transformation and operating model change, alongside strong commercial oversight of revenue, profitability, costs, productivity, staffing, and investments. Deep knowledge of governance, risk, and controls in regulated financial services is required, as are strong senior-stakeholder influence and the ability to turn complex global issues into clear decisions and execution plans. Experience across relevant financial services products and effective collaboration with product, operations, technology, finance, risk, and compliance teams are also important.