Managing Director, Global Head of Digital Workplace Greater New York City, NY Area

The Company is seeking a Managing Director, Global Head of Digital Workplace to own the end-to-end employee technology experience and lead a global organization across engineering, operations, and workplace AI. The role will define and execute a multi-year strategy, using AI, automation, analytics, and self-service to improve productivity, collaboration, and service delivery. Responsibilities include overseeing employee technology services, endpoint management, support operations, communications, and large-scale multimedia delivery, while establishing a resilient, scalable operating model. The leader will advise executives, manage technology investments and vendors, and partner across the business to meet security, risk, governance, and regulatory requirements. Candidates should have a proven record shaping digital workplace strategy and leading enterprise-scale employee technology or end-user computing services in a global organization. Deep knowledge of desktop and endpoint management, IT services, unified communications, collaboration platforms, enterprise mobility, and modern workplace ecosystems is required. Experience with Microsoft 365, Teams, SharePoint, workplace cybersecurity, operational resilience, and technology risk is important. Applicants should also bring an AI-forward approach, experience implementing intelligent support and automated remediation, and the ability to lead senior global teams, influence executives, and manage substantial budgets and strategic vendor relationships.

Hiring Company

BlackRock