Interim Head of Financial Crime Operations Transformation Greater Southampton, United Kingdom Area

The Company is seeking a Head of Financial Crime Operations Transformation to lead operational delivery and transformation across anti-money laundering, counter-terrorist financing, and customer due diligence functions. The role oversees alert handling, case reviews, resourcing, and operational performance measures, while strengthening controls through risk-based approaches and reducing false positives. The successful candidate will partner with risk, compliance, product, engineering, data, and commercial stakeholders to implement initiatives and regulatory changes. They will also drive process improvements, support effective governance and change management, and foster an empowered, problem-solving culture. Candidates should bring deep knowledge of UK financial crime regulations and guidance, including money laundering requirements, industry guidance, politically exposed persons, and sanctions. They must have a proven record of managing and transforming financial crime operations and risk frameworks in regulated banking. Technical capability in models, data, management information, statistical analysis, and operational workflows is required. Strong leadership, analytical, communication, and listening skills are essential, along with resilience, accountability, and a customer-focused approach.

Hiring Company

Starling Bank