Senior Vice President, Customer Solutions Center

The Company is seeking a senior customer solutions leader to shape and execute market strategies across Australia, New Zealand, and the Pacific Islands. The role translates market trends and customer needs into scalable solutions, prioritizes opportunities with market leadership, and equips frontline sales teams with account planning and solutioning support. The leader will coordinate multidisciplinary teams for complex opportunities, manage resources and performance, support customer pitches and commercial proposals, and provide market insights to product teams. Responsibilities also include advancing strategic solutions, guiding the rollout of newly integrated capabilities, sharing best practices, and setting the strategy for emerging payment approaches. Candidates should bring detailed payments experience across issuing, acquiring, and fintech, along with strong knowledge of market trends, product management, and relevant products and services. Familiarity with AI, agile methods, product technology, and APIs is important, as are strong analytical and financial capabilities. The role requires proven leadership of diverse, cross-functional teams, with the ability to influence, motivate, negotiate, and build credibility with stakeholders. A track record of delivering commercial results and managing complex stakeholder relationships is essential.